Refund and Returns Policy

Welcome to Nirfa’s Flowers, where each of our flower arrangements is crafted with the utmost care and attention to detail. Our goal is to provide you with floral arrangements that bring joy and beauty into your life and the lives of your loved ones. Given the custom nature of our work, we kindly ask you to review our return and refund policy below:

Final Sales Policy: Our flower arrangements are made to order, tailored to the specific needs and preferences of our customers. Due to this personalized approach, we are unable to accept returns or offer refunds once an order has been delivered. All sales become final upon delivery, ensuring that each arrangement is as unique and special as the occasion it commemorates.

Cancellation Policy: We understand that plans can change, and we strive to accommodate your needs as best as we can. If you need to cancel your order, we kindly request that you do so within 24 hours of placing your order. This grace period allows us to halt the preparation of your arrangement and reallocate the resources elsewhere.

• Cancellation Fee: To cancel an order, please be aware that a cancellation fee will apply. This fee is necessary to cover the costs of materials and labor already invested in preparing for your order. The cancellation fee will vary depending on the specifics of each order but will be up to 25% of the total price. We appreciate your understanding in this matter.

Contact Us: If you have any questions about our policies or need to discuss the specifics of your order, please do not hesitate to contact us. Our team is here to assist you and ensure that your experience with Nirfa’s Flowers is nothing short of exceptional.

Thank you for choosing Nirfa’s Flowers. We are honored to be a part of your special moments and look forward to serving you with arrangements that capture the beauty of every occasion.